Our Services

Contactivation focuses on helping you boost your bottom line by better managing important business relationships through software automation. We partner with leading CRM technology companies like Sage’s ACT! and SalesLogix and InfusionSoft to recommend, customize and implement CRM solutions for your organization. All services are optional and a la carte.

1. Situation Assessment
2. CRM Effectiveness Analysis
3. CRM Technology Customization
4. CRM Implementation and Systems Integration
5. In-Office Sales, Marketing and IT User Training
6. Live Support
7. E-Marketing Implementation

Our other websites

For those ACT! clients who want to purchase software, online training, support services, add-ons and other related products and services directly, go to ACTOrbit.com.

For Home Health Care organizations, we’ve developed a vertical solution available on multiple technology platforms, based upon your needs. For more information, go to HomeCareCRM.com.

What sets Contactivation apart?

Our consultants are dedicated professionals with many years of experience in CRM implementation, customization, development and training. We can demystify CRM solutions and make them work to grow your business.

We're Certified

Authorized by many leading CRM software companies, Contactivation is a systems integrator specializing in designing, deploying and supporting these mission critical network systems. Sage named Contactivation one of its Top 10 Business Partners worldwide in 2009.

We're Focused

One size doesn't fit all . . . And we can serve our customers best by zeroing in on solutions targeted to organizations with between 5 and 250 computer users. Our Situation Assessment ensures that you get an unbiased recommendation on which solution will best meet your needs.

We're Results-Obsessed

At Contactivation, we know that even the best software won't change your bottom line unless it gets integrated into the way you do business. Training and support make the difference. We follow up with you to ensure your CRM solution is being well-leveraged by your users to produce real results.

• Karl Dumas
  Chairman
  Former ‘big six’ consultant and engineer-turned-sales executive who began using CRM solutions and saw the bottom line impact first-hand. He founded Contactivation in the late-90’s and quickly became the fastest-growing business partner for Sage in North America. Karl hails from Michigan and still a huge Wolverines fan, Karl spends weekends on the sports field with two teenage football and baseball players and playing tennis with his wife, Paula.
• Kevin Schlundt
  CRM Consulting Manager
  Has led hundreds of CRM implementations for a huge variety of organizations -- from high-security government branches to professional football teams to motorcycle manufacturers. Kevin is also a Midwestern transplant, from Ohio, and juggles his technology career with a young family he’s raising with his wife, Michele.
• David Puyenbroek
  CRM Systems Developer and Integration Manager
  Has over two decades of technology experience on two continents, quickly evident from his British accent. David is the wizard who ensures your CRM systems integrate well with your back office software, and solves the most complex migration mysteries with ease. David left his English homeland to marry Jenny and settle in Atlanta.
• Barbi Osborne
  Design Manager
  Barbi brings impressive design experience from both the client and agency side. Barbi is a graduate of the prestigious Art Institute of Atlanta (AIA) where she focused on Web Design and Interactive Media. She was awarded the Gold Award "STARS 2010" for her work by the AIA.
• Paula Montgomery
  Marketing Advisor
  Drawing upon two decades of Relationship Marketing experience with Apple, Kodak and Disney. She helps develop marketing, sales and leadership content to keep our customers informed on ways to boost your bottom line. Transplanted from California, PK is passionate about her family and loves to bake for anyone who will indulge.