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CONTACTIVATION PRIVACY POLICY Last revised: 5/24/2003 Introduction From time to time we may change our privacy policy and related procedures as our business changes and in attempts to provide you with better products and services, or as new technologies arise or legal requirements change. When changes are made, this policy statement will be updated and we will make reasonable efforts to notify you if you have provided us with your personal contact information and have not specified that we may not contact you (see Personal Options, Corrections, Opt-In and Opt-Out, below). Your use of Contactivations web sites, products and/or services indicates your agreement with our privacy policy. If you do not agree to this policy, please do not use our web sites, products or services. Personal and Non-Personal Information We Collect We may request personal information in certain circumstances, including:
The personal information we request includes common items such as your name, company name, email address, phone number and what products or services you are interested in. When you purchase products or services, including when you sign up for a class, we may require that you provide us with a credit card number, billing and shipping addresses and other information to complete the transaction. In addition, even when you do not give us personal information, such as when you visit our web sites anonymously, we do still collect a certain amount of non-personal information which cannot be tied to you directly. This includes items such as the web pages you visit or items you asked us about, the dates and times of your web site visits, the type of web browser that you use and the IP address of your web connection. This information is commonly known as "clickstream data" and is always collected and stored so as to make it anonymous, such as in web server logs. Special Policy for Children Under 13 Cookies, Web Beacons and Other Technologies Cookies, by themselves, do not tell us your e-mail address or other personal information unless you choose to provide this information to us by, for example, registering at one of our sites. Cookies can only store information you send us or that we generate for you, such as a login ID or registration code for one of our products. A cookie cannot be used to search your computer's hard drive or otherwise extract personal information from your files. You always have the option of deleting cookies from our sites or any other sites off your system, using features of your browser. In addition, almost all browsers have the capability to detect when cookies are being used and block them when desired. Please see your browser help files for more information. There are also third-party programs which provide this capability. Please note, however, that if you block the use of cookies from our sites, some parts may be more cumbersome or impossible to access or use. In particular, you may not be able to purchase items from our web store, which uses cookies to help track the items in your shopping basket. Some parts of the Contactivations' web sites, emails and other files
may use web beacons, also known as clear gif technology or action tags.
Web beacons are very small, invisible graphics present on web pages or
emails that help us track when the page or email has been accessed. Web
beacons themselves cannot be used to collect any personal information
from you and also cannot store any information about you. Use of Information We Collect List rental or sharing. Contactivation does not sell, rent, share or otherwise provide your personal information to third parties for their use, except if required by law or to conform to a legal process served by or upon us. We do use certain third parties on a limited basis to provide outsourced services for us, such as mass mailings, telemarketing and order fulfillment. In such cases, we strictly limit the information provided to these third parties to the minimum necessary for them to perform the functions for which we have retained them and prohibit them from using the information for any other purpose or retaining it after it is not longer needed. Public or multiple-sponsor events. Contactivation organizes and/or participates in many public events and events with multiple sponsors, such as trade shows and seminars. The events generally collect personal information from all attendees (e.g. for registration) and distribute this data in whole or in part to all the event sponsors including Contactivation. Thus, if you attend such an event, your information may be shared with multiple companies. While Contactivation will maintain the privacy of its copy of your personal information received in this way, it cannot control and is not responsible for the practices of other sponsors for these events. If you do not want your personal information distributed to event sponsors, you should notify the event organizer in each case. Statistics. We also use personal and non-personal information in aggregate or statistical form in order to improve our products, services and procedures. This means that the information from many persons and/or web site visits is grouped together in a way that does not disclose the personal information of any particular person. For example, we track how many people have expressed interest in a particular product and what kinds of web browsers are most often used when visiting our web site. Among other things, this information helps us determine which of our products and services are successful and which should be changed or discontinued. Personal Options, Corrections. Opt-In and Opt-Out
If you opt-out of a specific communication or all communications from us, you may always opt-in at a later date by contacting us directly or by using the appropriate form or signup process on our web sites. Third Parties These third-party sites and services may have their own privacy policies and practices which may differ from ours or may have no stated policy. Contactivation is not responsible for the policies, practices and content of these third party sites and services. A link from a Contactivation web site, product or other item to a third party does not constitute an endorsement by Contactivation of that third party or any warranty by Contactivation as to the suitability or safety of your dealing with that third party. As stated previously, Contactivation does not supply third parties with
your personal information for their own use. Consequently, if the use
of a third party product or service requires the disclosure of your personal
information, you must do so directly to that third party. If you update
your personal information held by Contactivation, you must also do so
separately with each third party that you also disclosed the information
to. Opting out of any Contactivation communication or removing your personal
information from our system will not have any effect on the information
held by third parties or their use of it. You will need to follow each
such third party's own procedures for opt-out or removal from their system. Security of Information We Collect You should be aware, however, that no data transmitted over the Internet, sent through the mail or stored on a computer is 100% secure and that we cannot guarantee the security of your personal data while in transmission to us. Public computers in particular should never be considered secure. You should never give out personal information on message board, in chat rooms and other publicly-viewable locations. In addition, there exist malicious programs, typically called computer
viruses or trojan horses, which can be used to capture information off
your computer's hard drive or while you are entering it into a web form
or sending it by email. You should always use the appropriate anti-virus
and personal security technology to protect yourself. Lastly, if you have
been assigned a login ID and/or password for use on a Contactivation system
(for example, a login for our web store to purchase products), you should
never give out that information to others. Contacting Us |